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Downtime

Open Account Service: Degraded Performance

Jan 5, 2026 at 12:18pm UTC
Affected services
Open Account (OptimusVirtual)

Resolved
Jan 5, 2026 at 1:50pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

Created
Jan 5, 2026 at 12:18pm UTC

The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to:

Error Code 503: (Service Unavailable).

We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.